Coronavirus Disease 2019 (COVID-19)

Everyone has a role to play to mitigate the potential impacts of COVID-19. Use simple everyday hygiene measures at all times:

  • Wash your hands often
  • Cover your sneeze or cough
  • Stay home if you are sick

As of March 5, 2020, the Public Health Agency of Canada has assessed the public health risk in Canada as low; and there are no confirmed cases of COVID-19 in Newfoundland and Labrador.

The public health risk is continually reassessed as new information becomes available. Stay up-to-date with information from reliable sources, such as:

Government of Newfoundland and Labrador

Public Health Agency of Canada

World Health Organization


Questions about health and safety

Is COVID-19 work-related?
What is COVID-19, and how does it spread?
What preventative measures can we use in our workplace to mitigate the spread of COVID-19?
What role / responsibility do employers, supervisors and workers have in helping prevent the spread and preparing a response for COVID-19 in their workplace?
What should I consider in a risk assessment in my workplace for COVID-19?

Questions about your claim

Does a worker need a confirmed diagnosis of COVID-19 to receive benefits?
Does WorkplaceNL cover workers during self-isolation or quarantine when they are not sick?
How is work-relatedness of COVID-19 claims determined?
How will WorkplaceNL determine if a COVID-19 claim is accepted?
What if a worker already has a WCB claim?
What if a worker believes they contracted COVID-19 at work?
When is a COVID-19 claim accepted?

Questions about your account

Can I reactivate my pre-authorized debit plan now?
Can I still obtain clearance on my business? How will clearance be handled on my unpaid account?
How do I apply for Optional Personal Coverage now, normally I would print the form from the website, complete it and drop it off to WorkplaceNL office with cheque?
If I mailed a cheque will it be applied to my account?
If our business receives funding in the form of a wage subsidy from the federal government, are these amounts considered assessable?
Is Out of Province coverage still available through WorkplaceNL and what is the process to apply?
My account has a credit balance. How do I request a refund?
My business has suspended operations due to COVID-19, but we are continuing to pay our employees while they are at home and not working. Is this payroll included in assessable payroll?
Should I pay my assessment premium at this time?
What can I do if my business will not re-open this year or if my payroll will be less than I anticipated?
What does the deferral mean for my pre-authorized debit payment plan?
WorkplaceNL has deferred employer assessment payments until August 31, 2020. What does this mean?


Coronavirus Disease 2019 (COVID-19) Fact SheetCOVID-19 Work Safe Course