Effective Monday, May 26, 2025, WorkplaceNL will begin distributing some claim-related letters for employers online in connect rather than sending them via mail.
Employers will begin receiving letters online automatically. Firm Administrators may grant access to others in the organization as required. Access is granted through the Account Management option in the left-hand menu.
To view claim-related letters any time, select Correspondence then Claim-Related Letters from the left-hand menu.
You will receive an automated email notification when a new claim-related letter pertaining to your employee(s) is available on your connect account. You can opt-out of receiving automated email notifications from connect by unchecking the option on the top of the Claim-Related Letters page.
Letters will remain available for viewing online indefinitely, unless you delete them in connect. They will not be mailed to you. If you would like a copy, you may download to print or save.
It is recommended to view letters in connect in a timely manner. Failure to review letter(s) does not change your procedural rights and obligations under the Occupational Health and Safety Act and Workplace Health, Safety and Compensation Act, 2022.
Have questions?
Contact us at [email protected] or 1.800.563.9000.