Employers

Coronavirus Disease 2019 (COVID-19) and Your Account

FAQs

Questions about your account

How do I apply for Optional Personal Coverage now? Normally I would print the form from the website, complete it and drop it off to WorkplaceNL office with cheque?
If our business receives funding in the form of a wage subsidy from the federal or provincial governments, are these amounts considered assessable?
Is Out of Province coverage still available through WorkplaceNL and what is the process to apply?
My account has a credit balance. How do I request a refund?
My business has suspended operations due to COVID-19, but we are continuing to pay our employees while they are at home and not working. Is this payroll included in assessable payroll?
What can I do if my business will not re-open this year or if my payroll will be less than I anticipated?

Questions about claims

Does a worker need a confirmed diagnosis of COVID-19 to receive benefits?
Does WorkplaceNL cover workers during self-isolation or quarantine when they are not sick?
How is work-relatedness of COVID-19 claims determined?
How will WorkplaceNL determine if a COVID-19 claim is accepted?
My business has been affected by COVID-19. What does this mean for my workers with existing claims?
What if a worker already has a WCB claim?
What if a worker believes they contracted COVID-19 at work?
When is a COVID-19 claim accepted?