Employers

Coronavirus Disease 2019 (COVID-19) and Your Account

FAQs

Questions about your account

Can I reactivate my pre-authorized debit plan now?
Can I still obtain clearance on my business? How will clearance be handled on my unpaid account?
How do I apply for Optional Personal Coverage now, normally I would print the form from the website, complete it and drop it off to WorkplaceNL office with cheque?
If I mailed a cheque will it be applied to my account?
If our business receives funding in the form of a wage subsidy from the federal government, are these amounts considered assessable?
Is Out of Province coverage still available through WorkplaceNL and what is the process to apply?
My account has a credit balance. How do I request a refund?
My business has suspended operations due to COVID-19, but we are continuing to pay our employees while they are at home and not working. Is this payroll included in assessable payroll?
Should I pay my assessment premium at this time?
What can I do if my business will not re-open this year or if my payroll will be less than I anticipated?
What does the deferral mean for my pre-authorized debit payment plan?
WorkplaceNL has deferred employer assessment payments until August 31, 2020. What does this mean?

Questions about claims

Does a worker need a confirmed diagnosis of COVID-19 to receive benefits?
Does WorkplaceNL cover workers during self-isolation or quarantine when they are not sick?
How is work-relatedness of COVID-19 claims determined?
How will WorkplaceNL determine if a COVID-19 claim is accepted?
My business has been affected by COVID-19. What does this mean for my workers with existing claims?
What if a worker already has a WCB claim?
What if a worker believes they contracted COVID-19 at work?
When is a COVID-19 claim accepted?